How to sign up on the SOKO Helpdesk and Support portal

How to sign up on the SOKO Helpdesk and Support portal

This article will detail how to register and create a Support portal profile.


Follow the below steps. 


            Step 1: Visit the SOKO District support portal and click Sign Up at the top of the page.
 

 



            Step 2: Create your SOKO Support profile credentials by entering your name, surname and email address. 




Step 3:  Enter the text displayed in the Captcha and click the Sign Up button. 





Note: An invitation email will be sent to the email address you've entered, this will allow you to access
your online SOKO Support profile.
 


Note: When accepting your invitation, you will be redirected to the Self-Service Portal. 

 

Step 4: Enter and confirm a password. 




Step 5: Click on the Register button to proceed. 



            Step 6: The following screen will confirm your successful registration.




          

You have now successfully created your SOKO Support Portal profile!


Note: For any queries, please follow this link to log a ticket on our support portal. 




    • Related Articles

    • How to get support

      This article will assist you on how to manage articles on Zoho helpdesk.  You can follow the steps below.   If you want to submit a new ticket via the SOKO District website follow Step 1 - 5 If you want to submit a new ticket via the SOKO Helpdesk ...
    • How to update your company info on the SOKO platform

      This article will detail how to update your company info on the SOKO Platform. You can follow the steps below. Step 1: Go to the SOKO District website and click on Log in at the top of the page. ​ Step 2: Enter your registered SOKO District email ...
    • How to update your billing & payments on the SOKO platform

      This article will detail how to update your billing and payments information on the SOKO Platform.   You can follow the steps below.             Step 1: Go to the SOKO District website and click on Log in at the top of the page.             Step 2: ...
    • How to update your personal info on the SOKO platform

      This article will detail how to update your personal info on the SOKO Platform.   You can follow the steps below.             Step 1: Go to the SOKO District website and click on Log in at the top of the page.             Step 2: Enter your ...
    • How to update your users & contacts on the SOKO platform

      This article will detail how to update your users and contacts information on the SOKO Platform. You can follow the steps below. Step 1: Go to the SOKO District website and click on Log in at the top of the page.             Step 2: Enter your ...